"Our spa experience was particularly ... stressful, which frankly defeats the purpose of going to a spa. Staffers were disorganized (didn't reserve the treatment properly, charged more money than I was quoted, mixed me up with another passenger, then gave me a hard product sell afterward). Ultimately the spa manager did refund the disputed amount but she was snarky and unpleasant. I was so disgusted I decided to skip other treatments I'd planned to book."
"I have been subjected to the hard sell in some form or another every time I have used the Spa services on any cruise ship. now I avoid them like the plague. They are not interested in making you look better. it's all about the sales figures. They prey on people who have a hard time saying "No Thank You" and I have never left the Spa without a really bad taste in my mouth. They take what should be a pleasant experience and destroy it."
"On boarding day, I got caught up in the excitement and booked two spa treatments on two different days. The pedicure I got during the first one was wonderful and fairly priced, so no complaints there. However, the therapist was sooooooo aggressive with the hard-sell on the products that it really took away from the whole relaxation vibe of being in a spa. I ended up cancelling the second treatment scheduled two days later because I just didn't want to be bothered having to find 20 different ways to say "no thank you" again."
"On a Carnival Cruise recently my wife WON a 1/2 price facial at one of the talks on the ship. She booked it and was given a nice facial, then came the hard sell on skin care products she MUST have for her skin. She was polite and told them no thanks, when she was pressed more she tried to tell them she would have to check with her husband first before commiting to this purchase (about $200 more!) . The spa girl told her that is NOT fair to her to be restricted by me like that , it was my wifes vacation also. That made my wife mad and she left quickly. She did not want $200 worth of over priced lotions to start with."Since I had committed not to spend hours in line this year, I thought I may hit up the spa for the specials they had advertised in the daily newsletter. But getting a hard sell doesn't sound like a fun way to spend a few hours, so I'll skip it. Anyone have similar (or dissimilar) cruise spa experience to share?